Getting Started as an OtterSpots Vendor

Registration Process

Vendors can self-register through the OtterSpots dashboard. Follow these steps:

Step 1 — Create an Account

1. Go to app.otterspots.com
2. Click Sign Up and enter your name, email, and password
3. Check your email and click the Verify Email link

Step 2 — Create a Vendor Account

After logging in for the first time, you'll be asked to:

1. Enter your business name
2. Complete your vendor profile information

Step 3 — Review & Approval

Once your account is created, the OtterSpots team will review your application:

• Review takes 1–3 business days
• You'll receive an email when your account is approved
• Once approved, you can start adding locations and units

info

You can view your account status in the Dashboard. Accounts that haven't been approved cannot receive bookings.

Step 4 — Add Your Property

Once approved:

1. Go to Locations → Add New Location
2. Add zones and units to the location
3. Set pricing, amenities, and photos
4. Activate the unit to start receiving bookings

Requirements to Become a Vendor

• Property must be located in Malaysia
• Valid operating permits (SSM / business license where applicable)
• High-quality photos for each unit (minimum 5 photos)
• Responsive to guest enquiries

Log In to Dashboard

The vendor dashboard can be accessed at app.otterspots.com.

Forgot Password

1. Click Forgot Password on the login page
2. Enter your email address
3. Check your email for a password reset link
4. Follow the instructions to set a new password

Dashboard Navigation

After logging in, you'll see a sidebar with the following tabs:

Tab	Function
Home	Summary and analytics charts
Bookings	List and manage all bookings
Locations	Manage your properties
Zones	Manage zones within locations
Units	Manage bookable units
Purchases	Payment records and status
Settings	Bank account and withdrawals

tip

Complete your profile and photos before activating units. Properties with high-quality photos receive more bookings.